20.1. SECURITY CONTROL
20.1.1. Security of the Premises is considered to be of paramount importance. Members, residents and their Tenants, visitors, invitees shall at all times assist and comply with whatever
security system and procedures related to access control or other security aspects that may be implemented by the Management.
20.1.2. The perimeter security, access control systems and security patrols serve as a deterrent and detection function and is not guaranteed to prevent a determined attempt to intrude
the Premises. Accordingly, neither the HOA, Management, nor the security company nor any of their agents or employees shall be held liable for any loss of life, injury, damage or loss to property suffered by any person.
20.1.3. Incorrect information makes it impossible to communicate and therefore it is incumbent on the Members/Owners and Tenants to advise the Estate Office immediately of any
changes in residential, postal and e-mail address, telephone numbers and vehicle registration numbers.
20.1.4. Every residence must have the correct stand number displayed to be visible from the street. This is a strict requirement in order to direct Emergency/Medical/SAPS and other vehicles.
20.1.5. Any attempted burglaries, boundary walls and fence climbing or any act of a suspicious nature must immediately be reported to Security or to the Estate Office.
20.1.6. All security incidents must be reported immediately to the security guards on duty and the Member and/or Tenant must insist on an Occurrence Book (OB) reference number.
20.1.7. The security company is the contracted agent of the Management and not of individual Members/Tenants. Any instructions to security guards may only be channelled or given
via Estate Office personnel. No instruction can be issued by Members/Tenants to security guards. Members / Tenants must ensure that visitors or any other invitees to the Estate adhere to the Rules of Conduct.
20.1.8. For security measures, entrance gates for Construction Contractors will be closed/locked Monday to Friday from 17:00 until 07:00 the next day and remains locked over weekends
and public holidays. Both the Member/Tenant entrance and exit gates and one visitor gate entrance and exit gate normally be closed from Monday to Friday at 22:00 and will reopen the following day at dawn. The latter will close at 23:00 on Saturdays and Sundays and will be re-opened at dawn. Only one entrance gate and one exit gate will be opened during the times specified. Management will use its discretion to change the times depending on risk assessments.
20.1.9. Should a Member wish to install their own security alarm system on their property they may do so subject to the following:
20.1.9.1. The security operator to be an accredited company in the security industry and to be registered at the Estate Office.
20.1.9.2. The siren of the alarm system may be audible for a continuous period or intermitted intervals limited to a maximum of 3 minutes in total.
20.1.9.3. The security operator is to obey all the Rules of Conduct and in particular but not limited to instructions or requests of Security as well as traffic rules. Security operators have the right of way into the Estate but are scanned on exit.
20.1.9.4. Only one security company board will be allowed to be displayed on the perimeter wall of the Property.
20.1.9.5. An Owner will need to confirm that any electrical fencing complies with the necessary guidelines as provided by the Private Security Regulatory Authority
(PSIRA) from time to time. A copy of certificate of conformity (“COC”) for fence is to be handed in at Estate Office.
20.1.10. Member/Tenants are welcome to employ private security companies should they wish to do so; this however in no way excludes them from Membership obligations as Members
of the HOA. All private security is the responsibility of the Member/Tenant.
20.1.11. No night-watchmen are allowed on the Property except if employed by an accredited security company, and the watchman appointment must be registered at the Estate Office.
20.2. ACCESS SYSTEM
20.2.1. As an integral part of overall security, the HOA is responsible for regulating all access to the Premises. Only Estate Office issued access devices may be used to allow for controlled
movements through the gates, booms and turnstile gates.
20.2.2. The granting of the right of access to the Premises is reserved.
20.2.3. The issuing of access devices or means to access are limited to Members, Tenants, registered Construction Contractors, Estate Agents, Employees, and other Management/Estate Office authorised and security cleared persons.
20.2.4. Access by devices/fingerprinting are obtainable from the Estate Office at a fee during office hours. The fees are determined by the Management from time to time.
20.2.5. Access devices/ means of access are not transferable. Holders of access devices/means of access are not permitted to use their allocated device/ means of access to allow the
entry or exit of any other person or vehicle to and from the Premises.
20.2.6. Loss of access devices/means of access must immediately be reported to the Estate Office to avoid the unlawful use of access devices/means of access to the Premises.
20.2.7. Should the holder of a right to access be in default of monies due to the HOA and/or have been found guilty of a contravention of these Rules of Conduct, access will be limited to
the signing of the visitor’s register that is kept by the security guards.
20.2.8. The Management, who acts on behalf of its Members, will implement measures it deems fit to control access and related methods of access.
20.2.9. Members/Tenants who intend to moveout of/into the Premises must inform the Estate Office during office hours at least 48 hours before their intended date of departure/
moving in. The access of the Members/Tenants who are moving out, as well as their Employees will be disabled on departure.
20.2.10. No access device/access permit will be issued to any person without a valid identification document and/or work permit. A day permit will be issued only for five (5) working days
before registration is required at the Estate Office.
20.3. ACCESS CONTROL
20.3.1. Visitors
20.3.1.1. A positive identification by visitors (ID Book, Valid Driver’s License or International Passport with a valid Work Permit) must be provided to the security guard on request to obtain access to the Premises.
20.3.1.2. If a visitor’s vehicle’s license disk and vehicle registration does not match, access to the Premises will not be granted. Any Member/Tenant whose visitor is denied access may fetch his visitor at the security gate himself. The Member/Tenant and takes the responsibility of the visitor on himself to ensure compliance to these Rules of Conduct the safety of other Members, Tenants and visitors.
20.3.1.3. Pedestrians and cyclists must exit and access the Premises using the correct access devices that was issued to them by the Estate Office.
20.3.1.4. School children may be allowed to exit and enter the Premises on condition that their host allows entrance via the Click-on Phone System.
20.3.1.5. The right of admission to the Premises is reserved.
20.3.1.6. Management will only allow one access method/device per registered Member/Tenant/natural person, which must be registered at the Estate Office. Having multiple devices registered per Member/Tenant/natural person is not allowed as it poses a security risk.
20.3.2. Employees
20.3.2.1. Every Employee, prior to be engaged to work on the Premises, must be registered by the Member/Tenant at the Estate Office.
20.3.2.2. Members/Tenants must ensure that their Employees are in possession of a valid SA ID document/Passport with a valid work permit/Asylum Seeker Permit issued by the SA Department of Home Affairs. No Employee will be allowed access to the Premises without being in possession of such a document.
20.3.2.3. On registration, the Employee will be granted right of access and an accesspermit reflecting the stand Number, employer’s name, Employee’s name and ID number and the expiry date of the access permit.
20.3.2.4. No worker is permitted to use his assigned right of access to allow any other person in and out of the Premises and must wear/display the access-permit when off the Property of his employer, but still on the Premises. Failing to comply, the Employee will immediately be removed from the Premises and entry denied until cleared by the employer with the Estate Office.
20.3.2.5. All Employees and their visitors are to enter and exit the Premises through the turnstile gate.
20.3.2.6. Employees and their visitors are not permitted to loiter on the Premises sidewalks, streets, Common Property, Conservation Areas, undeveloped erven and in the vicinity of the guardroom.
20.3.2.7. When an Employee is discharged, the employer must immediately inform the Estate Office to allow cancellation of access.
20.3.2.8. Visitors of Employees must identify themselves to security guards at the entrance for security clearance.
20.3.2.9. Visitors of Employees will only be allowed entrance to the Premises when authorization is given to the security guard at the entrance/guardroom by the employer of the visited Employee.
20.3.2.10. Visitors of Employees are not permitted to walk about the Premises except when accompanied by the host from the entrance to the residence/Property and back. The security guard will only allow entrance and exit in the presence of the accompanying person.
20.3.2.11. Visitors of Employees are not permitted to stay overnight and must leave the Estate by 21:00, unless the employer grants permission for the visitor of an Employee to stay overnight at his residence/Property. In which case the employer is obligated to inform security guards of his permission.
20.3.2.12. Any visitors of Employees found on the Premises after 21:00 or where Security has no record that an employer authorised the overnight stay, will be requested to leave the Premises. Security and/or Management will further inform the Owner/Tenant of the unauthorised visitor.
20.3.2.13. Employers are responsible for the behaviour of their Employees and their visitors and must ensure that they are familiar and adhere to the HOA Rules of Conduct.
20.3.2.14. A Member/ Tenant may not drive in an Employee into the Premises without following the registration process as prescribed by clause 20.3.2.2 above.
20.3.3. Contractors, Sub-contractors and Builders
20.3.3.1. Refer to Annexure E of for the Rules of Conduct that applies to this category of entrants to the Premises.