Fire & Emergency Medical
10177, 012 358 2124, 012 310 6200
Water Restriction Transgressions
012 358 7095/6
Power failures
External: 012 339 9111
Power failure reporting by SMS: sms “Power and your acc no.” to 0826120333, example: “power 5120369” to 0826120333
Electricity-related complaints
080 111 1556 or 012 358 9999
Reporting faulty street lights
Tel: 080 1111 556, 012 358 9999 or 012 358 2540/1
E-mail: streetlights@tshwane.gov.za
Reporting of water problems
012 358 2111 or 012 327 0147
Stormwater drainage & pothole repairs
012 358 0614 or pothole@tshwane.gov.za
Meter readings
Email to: meterrecords@tshwane.gov.za
Fax to: 012 359 6888, five days before billing date only.
Telephone to: 012 358 9999: choose option 2 and then option 4