Fire & Emergency Medical

10177, 012 358 2124, 012 310 6200

Water Restriction Transgressions

012 358 7095/6

Power failures

External: 012 339 9111
Power failure reporting by SMS: sms “Power and your acc no.” to 0826120333, example: “power 5120369” to 0826120333

Electricity-related complaints

080 111 1556 or 012 358 9999

Reporting faulty street lights

Tel: 080 1111 556, 012 358 9999 or 012 358 2540/1
E-mail: streetlights@tshwane.gov.za

Reporting of water problems

012 358 2111 or 012 327 0147

Stormwater drainage & pothole repairs

012 358 0614 or pothole@tshwane.gov.za

Meter readings

Email to: meterrecords@tshwane.gov.za
Fax to: 012 359 6888, five days before billing date only.
Telephone to: 012 358 9999: choose option 2 and then option 4

Waste management complaints

012 358 0577/9

Domestic bin complaints

012 358 1317

Bins not lifted / emptied

012 358 9461 / 0592

By-law offences

080 111 1556 or 012 358 0070

Tshwane Bus Services

012 358 0214/0443/0231

After-hours sewerage complaints

080 000 4135

Metro Police Accidents Reports

012 358-7244 / 358-7114

Traffic Fines Info

012 358-7154 / 7157 / 7088 / 7089